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Services

Customer Service & Operation

At Rainbow stone export , we would prioritize providing exceptional customer service to our clients. We would have a dedicated customer service team that is available to assist our clients with any questions or concerns they may have. Our team would be knowledgeable about our products and services, and would be able to provide guidance and support to our clients throughout the entire process, from selecting the right stone products to shipping and delivery. We would also have a user-friendly website that provides detailed information about our products and services, as well as an online ordering system that makes it easy for clients to place orders and track their shipments. Additionally, we would offer after-sales support to ensure that our clients are satisfied with their purchases and to address any issues that may arise.

Back Office Support

At Rainbow stone export, we would have a robust back-office service to support our operations. This would include a team of professionals who would oversee all administrative and financial functions, including accounting, invoicing, and inventory management. We would also have a dedicated team to handle logistics and shipping, ensuring that our products are delivered to customers on time and in good condition. Additionally, we would have a team of IT professionals who would manage our technology infrastructure, including our website, online ordering system, and other software applications. Our back-office team would work closely with our customer service and sales teams to ensure that all aspects of our operations are running smoothly and efficiently, and to provide our clients with the best possible service and support.

Exceptional Live Support

We are committed to provide our clients day to day progress of their order and operation of transshipment by means of creating whatsapp Group and Email ID and other social media platform liked by our client. By way of this method our clients always get trusted and fast information of their order.

Special Services for Architects and Consultants

At Rainbow stone export, we would offer special services for consultants and architects to help them with their projects. We would have a team of experienced professionals who would work closely with consultants and architects to understand their specific needs and requirements, and to provide them with customized solutions that meet their project goals. We would also offer a range of value-added services, including design consultation, material selection, and project management, to help consultants and architects bring their projects to life. Additionally, we would provide samples of our products to help consultants and architects make informed decisions about the materials they choose for their projects. Our goal would be to provide exceptional service and support to our clients, and to help them achieve their project goals on time and within budget.

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